Let There Be LITE!

Now in its fourth year, LITE 2018 is a two-day conference packed with exciting speaker talks and detailed workshops for anyone in the learning and training industry.

Keynote Speakers

Both days will feature keynote speakers from industry experts. Watch our speaker talks from LITE 2017 here!

Expert Workshops

LITE is jam-packed with informative workshop sessions, featuring industry trends and Administrate-focussed sessions.

One-on-One Customer Sessions

Need some one-to-one time with the Administrate team? Book a session with us to get the personalised help you need!

Networking

LITE is great chance to network with industry peers and get to know the Administrate team a little bit better.

Get Social

Join us for some fun evening events, including our historic pub tour at some of Edinburgh’s best pubs.

Explore Edinburgh

LITE 2018 takes place in the heart of Edinburgh, so take some time to explore our beautiful city while you’re here.

Our Speakers

LITE brings together an exciting range of speakers from across the training and development industry, as well as internal speakers from our amazing Administrate team. Check out the full list of speakers for LITE 2018 below.

Kevin Streater
Kevin Streater
Vice President - ForgeRock University

Kevin is a leader in the IT Learning and Development industry and current Vice-President of ForgeRock University at ForgeRock, a leading Identity Security Software company. Kevin is an expert in IT skills competency frameworks and cyber security skills, and has provided independent advice to the City & Guilds group, BCS – The Chartered Institute for IT, the SFIA Foundation and has contributed to the development of the National Occupational Standards in Information Security. He is a director of CEdMA Europe, the IT vendor education trade association and recently architected Qufaro’s Extended Project Qualification in Information Security.

Kevin Streater
Vice President - ForgeRock University
Graham David
Graham David
Managing Director - Blue Beetle Productions Ltd

Graham is the founder and Managing Director of Blue Beetle Productions Ltd, a professional training and coaching company that offers live case study and drama-centred learning. He is an award-winning speaker, presenter, trainer, actor and author who challenges his audiences to look deeper, think smarter and create better as a result.

Graham David
Managing Director - Blue Beetle Productions Ltd
Ryan Schefke
Ryan Schefke
Customer Success Manager - Lead Liaison

Ryan Schefke is a dynamic presenter, results-oriented leader and hands-on Co-Founder of Lead Liaison, a provider of sales and marketing automation software. Ryan has held various senior positions in sales and marketing at large, midsize and early-stage start-up companies over a span of 21 years. Ryan holds a B.S. in Electrical Engineering from Michigan State University (1998) and a M.B.A. with a concentration in finance from New York Institute of Technology (2004).

Ryan Schefke
Customer Success Manager - Lead Liaison
Ryan Cochrane
Ryan Cochrane
Head of Commercial Operations - Good-Loop

Ryan is the Head of Commercial Operations at Good-Loop, a solution changing the face of online advertising. Having helped clients such as Unilever, Eurostar, Canon, and Benefit Cosmetics improve their brand perception and awareness through advertising, Ryan will be coming to share knowledge, tactics and insight from the front-lines of advertising innovation.

Whether you're actively involved in marketing or advertising, or just passing through, this talk will help you think differently, see new opportunities, and challenge the status quo in whatever you do.

Ryan Cochrane
Head of Commercial Operations - Good-Loop
Sandy Rushton
Sandy Rushton
Senior Consultant - BrightCarbon

Sandy is a Senior Consultant at BrightCarbon, a specialist presentation and eLearning agency. She is a master of creating visual sequences that help people understand complex information and looks to push content further through new technologies and approaches that actively engage audiences and learners. Sandy devotes a lot of time developing and perfecting engaging training content - be it online or for the classroom - using whatever platform works best.

Sandy Rushton
Senior Consultant - BrightCarbon
Chris Wigglesworth
Chris Wigglesworth
CEO & Founder - Coursecheck

Chris is the CEO and founder of Coursecheck, a company that specialises in helping training companies make the most of their customer feedback. Prior to Coursecheck, he ran a successful IT training business so has first-hand experience of many of the challenges faced by training companies today. Chris is passionate about the power of customer feedback and will be talking about how it can help training companies to improve the quality of their training, as well as being a great marketing asset.

Chris Wigglesworth
CEO & Founder - Coursecheck
Abby Fermont
Abby Fermont
Office Manager - Proactive Technical Training (PTT)

Abby Fermont is the Office Manager of Proactive Technical Training (PTT), who specialise in electrical training courses. The small busy Admin team that she heads are always on the lookout for applications and software which streamline their day-to-day activities. Amongst other things, Abby has responsibility for maintaining the Company’s ISO:9001 Quality Management system and meeting the Quality Assurance requirements of City and Guilds and EAL. PTT have been using Administrate for three years and Coursecheck for nine months.

Abby Fermont
Office Manager - Proactive Technical Training (PTT)
John Peebles
John Peebles
CEO - Administrate

John is the CEO of Administrate and has been growing the company since 2012. A developer by background, John made the switch to executive a long time ago and has spent the past 13 years growing healthcare and education technology start-ups in America and Scotland. He is passionate about education, great teamwork and technology, and often speaks on these subjects around the world.

John Peebles
CEO - Administrate
Patrick Flanagan
Patrick Flanagan
Chief Commercial Officer - Administrate

Patrick joined Administrate as CCO at the end of 2014 to focus on company growth. He has a background in growing and managing various sales and customer success operations for organisations in North America. He is passionate about scaling Administrate teams and the chance to provide a platform to make managing knowledge delivery more efficient and enjoyable for those in the training sector.

Patrick Flanagan
Chief Commercial Officer - Administrate
Troy Michels
Chief Product Officer - Administrate

Troy Michels has served as Administrate's Chief Product Officer since November 2015. He is responsible for product direction and design, and oversees a team of product managers and designers dedicated to linking Administrate's customers and strategy to the engineering teams that build Administrate products. He most recently served as Chief Technology Officer and Chief Product Officer for Sentry Data Systems. Outside of his work life, he co-founded Abenezer's Hope Fund, a charitable organisation named for his nephew which funds orphanages in Ethiopia and volunteers as a mentor for the Tampa Bay Wave Accelerator programme.

Troy Michels
Chief Product Officer - Administrate
Bob Sabra
Bob Sabra
VP of Operations - Administrate

Bob Sabra is a training industry expert specialising in helping training businesses thrive and scale. He is the Vice President of Operations at Administrate, where he is committed to the global implementation of its strategic mission to become the platform for education. Before his move to Administrate in 2016 Bob worked for Morgan International where he held various roles including regional operations coordinator before advancing his position to Head of Digital Business in 2013. There he discovered and honed his passion for digital marketing and perfected his skill for finding out-of-the-box solutions which have driven his continuous professional success.

Bob Sabra
VP of Operations - Administrate
Graham Savage
Graham Savage
Head of Engineering - Administrate

Graham Savage is the Head of Engineering at Administrate and is responsible for building and running the Administrate platform. Graham manages a team of over twenty engineers; a number that continues to grow as they quickly scale. Graham is also a member of Administrate’s security committee and helped the business achieve ISO27001 certification earlier this year.

Prior to Administrate, Graham worked in financial services and eLearning; designing technical systems that handle millions of daily users.

Graham Savage
Head of Engineering - Administrate
Vicky Kavanagh
Vicky Kavanagh
Professional Services Manager - Administrate

Vicky has worked for Administrate for two years, starting in Operations and then moving quickly to a role on their Professional Services Team as a Professional Services Manager. In that role, she has been able to further develop her skills in delivering projects and making customers successful. In previous roles, she has managed major accounts with the NHS and Department of Health, delivering and communicating strategy for new nationwide healthcare services.

Vicky Kavanagh
Professional Services Manager - Administrate
Iain Brown
Iain Brown
Software Engineer - Administrate

Iain joined Administrate in 2015 and is currently a Software Engineer and Scrum Master at the company. In his role, he works to develop solutions and business-critical applications that contribute to the building and running of the Administrate platform. As a Scrum Master, he helps define and communicate many of the agile practices at Administrate in conjunction with company values such as sustainability, reliability, and being proud of their work.

Iain Brown
Software Engineer - Administrate
Craig Lynagh
Craig Lynagh
Technical Support Representative - Administrate

Craig has worked for Administrate for the past 12 months as part of the Customer Success Team as a Technical Support Representative. Craig works closely with Administrate's customers exploring the challenges they face and developing solutions to both manage those challenges and also to provide guidance on how to use Administrate to grow their businesses. Craig had a varied career prior to his time at Administrate; he was a special needs school teacher, worked in civil construction, and managed ski chalets in France.

Craig Lynagh
Technical Support Representative - Administrate
Siobhain Murdoch
Siobhain Murdoch
Account Manager - Administrate

Siobhain joined Adminstrate in 2015 as a member of their Account Management team bringing with her over ten years of SaaS Account Management experience. Prior to Administrate Siobhain started her professional career as a journalist, working in Edinburgh and the Isle of Bute before transitioning into the tech industry working with HR Recruitment Teams. Being part of Administrate’s Account Management team, customer success is at the heart of everything she does. She recognises the importance of strong customer relations and is dedicated to helping customers navigate the Administrate platform enabling them to grow their business and be successful.

Siobhain Murdoch
Account Manager - Administrate
Terry Woods
Terry Woods
Account Manager - Administrate

Terry brings +10 years of broad industry and relationship building experience to his role as Account Manager at Administrate. Having worked with SMEs, start-ups and enterprises in various consultative roles in North America and Western Europe, Terry quickly settled in after joining Administrate at the end of 2017. As an Account Manager, his focus is helping client’s streamline workflows and grow their business while getting the most out of the Administrate product. With an interest in organisational development and strategy, Terry has a background in design research examining themes in managing and monetising innovation and emerging technology.

Terry Woods
Account Manager - Administrate
Gilles Bell
Gilles Bell
Account Manager - Administrate

Gilles has worked for Administrate in the Account Management department for over 3 years and now runs the team. His previous work history includes working in Taiwan in the education industry and working for Apple as a Solutions Consultant where he managed the commercial relationship for resellers and helped businesses come up with solutions using Apple products.

Gilles manages the relationship between Administrate and their customers and helps make them even more successful by advising on industry best practice, training/consulting, and providing the link between the customer and all other departments in Administrate.

Gilles Bell
Account Manager - Administrate
Katie Vernon
Katie Vernon
BDR Team Leader - Administrate

Katie Vernon is the Team Leader of the BDR team at Administrate. She has been in sales for 15 years and has a variety of sales experience including advertising, concrete, and print solutions, and has been a team leader for the past eight years. Katie was born and raised in the great state of New Jersey, USA. She is currently living a charmed life in Edinburgh with her family where she enjoys exploring the city and travelling. Mostly, though, she loves watching her two little girls growing up as they develop little Scottish accents.

Katie Vernon
BDR Team Leader - Administrate
Heather Bayfield
Heather Bayfield
Senior Product Manager - Administrate

Heather has been working in Product Management at successful start-ups for the past seven years. Previous to this she spent five years in Education & HR. She has been at Administrate since 2016 and among her key areas of focus are UX, user research, team management, internationalisation, and copy.

Heather Bayfield
Senior Product Manager - Administrate
Nate Smith
Nate Smith
Product Manager - Administrate

Nate Smith has been with Administrate since the beginning of 2016 and currently works as thier Product Manager. His primary focus is platform technology projects which enable integrations with the Administrate TMS.

Nate Smith
Product Manager - Administrate
JJ Cranston
JJ Cranston
Designer, Product - Administrate

JJ is a User Experience and Interface Designer at Administrate and is responsible for making the software the best it can be for its users. He has been a designer of digital products for the past five years. Outside of work he enjoys reading comics and feels uncomfortable speaking in the third person.

JJ Cranston
Designer, Product - Administrate
Mark Mullen
Mark Mullen
Account Executive - Administrate

Mark joined Administrate in the early days when we were a ten staff/two room operation. Over the past five years, he has assisted the growth of the company with a consultative approach to identifying the right solution for the customer – focussing first and foremost on how Administrate system can reduce administration, save time and cost by introducing automation, streamlining workflow processes, and enabling increases in registrations via Ecommerce. He doesn’t like long walks on the beach – preferring a short walk to the pub on his days off.

Mark Mullen
Account Executive - Administrate
Jesse Vernon
Jesse Vernon
Account Executive - Administrate

Jesse has been an Account Executive with Administrate since 2015. During that time, their Sales team has seen a huge growth in revenue, and in the scale and scope of their clients’ operations. He’s a career sales professional responsible for demonstrating the value of Administrate to prospective clients. Additionally, he’s been focused on helping improve the Administrate sales process including critical analysis and refinement of current processes, the creation of sales enablement material, and a #questioneverything approach.

Jesse Vernon
Account Executive - Administrate
Rico Page
Rico Page
Account Executive - Administrate

Rico joined the Sales Team in 2015 from a background in international programming for higher education. He has spent the last 2 years at Administrate overseeing the remarkable sales growth experienced by our MENA office in Beirut, Lebanon. His personal and professional motivations stem from his love for philosophy, travel, conversation, technology and learning.

Rico Page
Account Executive - Administrate
Petra Hajal
Petra Hajal
Marketing Team Lead - Administrate

Petra Hajal, Marketing Team Lead at Administrate, has 4+ years of experience in digital marketing with significant expertise in planning and optimising strategic digital marketing campaigns. She leads a cross-functional Marketing team and develops and drives lead generation efforts to achieve business goals.

Joining the team back in 2016, Petra demonstrated a passion for technology and delved into the world of SaaS, bringing in best practices that improve and optimise marketing strategies.

Petra Hajal
Marketing Team Lead - Administrate

LITE 2018 Schedule

Check out the details of our full schedule below. This year we are running three tracks, with sessions on both our Innovation track and Evolution track, as well as a One-to-One track where you can book a time slot with a member of the Administrate team to discuss your needs in person. All sessions are subject to change.

8:30am - 9:30am

9:30am - 9:45am

Ryan Schefke
Ryan Schefke
Customer Success Manager - Lead Liaison

Learn how to implement scalable sales and marketing processes across your organisation. Lead Liaison will discuss how your Sales and Marketing team can work in harmony to book more meetings, shorten sales cycles, and build stronger relationships. You'll walk away with a deeper understanding of modern-day sales and marketing automation used as the foundation for growing companies.

Jesse Vernon
Jesse Vernon
Account Executive - Administrate

Building the right sales culture is imperative to long-term sustainability and business growth. This session will explore exactly what it takes to build a sales culture that wins.

10:50am - 11:10am

Ryan Cochrane
Ryan Cochrane
Head of Commercial Operations - Good-Loop

Ryan Cochrane shares with us the knowledge, tactics, and insight from the front-lines of advertising innovation. Whether you're actively involved in marketing or advertising, or just passing through, his talk will help you think differently, see new opportunities, and challenge the status quo in whatever you do.

Petra Hajal
Petra Hajal
Marketing Team Lead - Administrate

SEO doesn't have to be scary! From understanding what your potential customers are searching for, to creating a content engine that revolves around recurring activities within your training organisation, this talk gives you tips on how to fit SEO into your everyday marketing activities.

Bob Sabra
Bob Sabra
VP of Operations - Administrate

Learn the importance of tracking the ROI of your marketing activities when it comes to promoting your training courses by:

- Ensuring you have the tools needed to manage your marketing campaigns
- Understanding your inbound and outbound marketing flow.
- Understanding activities attributions and ROI calculation of activity per training course.
- Knowing what reporting packages and items to look at.
- Participating in iteration and decision making.

Siobhain Murdoch
Siobhain Murdoch
Account Manager - Administrate

Learn the best way to price your training courses to ensure your training company brings in a profit! In this talk, Siobhain Murdoch guides us through understanding common pricing strategies for training companies, and how important it is to consider things like overheads, variable costs, and other elements when devising your pricing strategy.

2:55pm - 3:15pm

Rico Page
Rico Page
Account Executive - Administrate

Learn how to give and communicate the maximum value of your business to your customers with Rico Page from Administrate's Sales team.

Chris Wigglesworth
Chris Wigglesworth
CEO & Founder - Coursecheck

Chris is passionate about the power of customer feedback and will be talking about how it can help training companies to improve the quality of their training, as well as being a great marketing asset.

He will be joined by Abby Fermont from Proactive Technical Training (PTT) who will be talking about why they use Coursecheck to collect customer feedback and how they’ve automated the process using Coursecheck’s pre-built integration with Administrate.

John Peebles
John Peebles
CEO - Administrate

Administrate CEO John Peebles presents us with what he thinks will be the future trends within the training industry.

5pm - 5:15pm

8:30am - 9:45am

John Peebles
John Peebles
CEO - Administrate

John Peebles talks us through the impact AI is having on education, focussing on the injection of artificial intelligence in collecting data about learning behaviour since the beginning of a person's learning experience in high school, through college and university. He will then focus on how that translates into actionable data in the workplace with continuing education tailored to this journey.

Patrick Flanagan
Patrick Flanagan
Chief Commercial Officer - Administrate

Administrate's Chief Commerical Officer Patrick Flanagan discusses the vital things you need to look for when hiring instructors for your training organisation. This includes things like how they will represent your brand in front of students, their level of tech savvy, and a strong track record in previous roles.

10:50am - 11:10am

Vicky Kavanagh
Vicky Kavanagh
Professional Services Manager - Administrate

Did you know Administrate can help you deliver training courses in a number of different methods? Whether it's classroom-based sessions, instructor-led training, virtual instructor-led training, eLearning, or blended learning, we've got you covered.

Sandy Rushton
Sandy Rushton
Senior Consultant - BrightCarbon

Join Sandy Rushton as she shares with us some insights into how storytelling and visualisation can make eLearning content more effective.

At the end of this session you’ll be able to:

- Get rid of bullet points and delight learners with compelling visual content.
- Tell stories that come to life with visual sequences and incorporate animation to engage learners fully.
- Explain complex concepts with diagrams that help learners understand.

Graham David
Graham David
Managing Director - Blue Beetle Productions Ltd

Arguing that training today is not fit for purpose, Graham David puts forward an alternative approach to help improve delivery in your place of work.

In this engaging session, Graham will share some specific tools, tips and techniques to help you. Including:

- Identify what training and learning needs your business has, and how to address them.
- The biggest mistakes made my most trainers, and how to avoid making the same mistakes yourself.
- A fast and efficient model to help design training courses in minutes not hours.
- Learn the easiest ways to almost “compel” learners to want to get involved.
- How to measure the success of your training sessions and how to ensure learning transfers to the workplace.

Graham is recognised as an authority on this subject and has spoken throughout the UK, Europe, the US and beyond to audiences keen to improve their own training provision.

Patrick Flanagan
Patrick Flanagan
Chief Commercial Officer - Administrate

With so much information and opinions out there it can be difficult to know exactly what tools work when it comes to scaling your business. This session will strip the fat and give you the tools that work.

2:55pm - 3:15pm

Kevin Streater
Kevin Streater
Vice President - ForgeRock University

Continual, or lifelong learning can be defined as ``all learning activity undertaken throughout life, with the aim of improving knowledge, skills and competencies within a personal, civic, social and/or employment-related perspective``. However, in today’s workplace technical training is often considered to be an ad-hoc activity, undertaken at the point of need and without clear pathways. So how can we make learning technical skills a more continual activity?

In this session, Kevin Streater will describe how technology can be applied to the challenge of lifelong learning and demonstrate a practical implementation that ForgeRock has released this year, using off-the-shelf platforms.

Troy Michels
Chief Product Officer - Administrate

A regular fixture at LITE, this session will bring you up to speed on all things Administrate such as:

- How far our product has come.
- Where we are currently.
- What the strategy is for the future.

4:25pm - 4:55pm

John Peebles
John Peebles
CEO - Administrate

In this regular addition to the LITE schedule, Administrate CEO John Peebles will be looking ahead at what's on the horizon for Administrate.

5pm - 5:15pm

8:30am - 9:30am

9:30am - 9:45am

Iain Brown
Iain Brown
Software Engineer - Administrate

This session will be an introduction to the Administrate GraphQL API, and it's companion app The Developer Portal. It will cover:

• The motivations behind the API.
• Why the API is different from what's typically being built.
• How GraphQL works.
• How to start using it.

Graham Savage
Graham Savage
Head of Engineering - Administrate

In this session, Administrate's Head of Engineering will talk you through how security and compliance can affect your training business, focussing on points such as:

- How GDPR impacts your interface with learners.
- What changes you need to make to ensure compliance and how to adapt to them.
- How to formulate a process that sticks and adapts to changes.
- What the strategic benefits, if any, for GDPR are.

10:50am - 11:10am

Craig Lynagh
Craig Lynagh
Technical Support Representative - Administrate

Learn how to use custom fields within Administrate's training management system to ensure your instance of the system works exactly the way it needs to for your training business.

Katie Vernon
Katie Vernon
BDR Team Leader - Administrate

Learn how to leverage your strengths for networking success.

1:50pm - 2:20pm

Heather Bayfield
Heather Bayfield
Senior Product Manager - Administrate

Are you looking for ways to provide learners with a programme of courses to reach their training goals? Do you need to be able to regularly add learners to recurring courses in a speedy way? Or perhaps you’re looking to boost revenue by selling ‘bundles’ of events? If so, then come to our session, where you’ll find out what we’ve been building and what’s up ahead for Learning Paths.

Nate Smith
Nate Smith
Product Manager - Administrate

Learn how to make your tasks and processes much easier to manage with Administrate's workflows. From opportunities and tasks to communications, we've got something to help tackle any problems that are slowing you down.

2:55pm - 3:15pm

Bob Sabra
Bob Sabra
VP of Operations - Administrate

Join Administrate's VP of Operations as he walks you through the must-have tech tools for training companies and how, when used in synergy, can create a seamless internal operational workflow.

Vicky Kavanagh
Vicky Kavanagh
Professional Services Manager - Administrate

Too much to do and not enough time? This session will serve as a one-stop source to provide you with all the tools and techniques you need to make that an issue of the past.

8:30am - 9:45am

Craig Lynagh
Craig Lynagh
Technical Support Representative - Administrate

Understanding your customer is vital. When you understand their problems, you can offer the right support and provide an all-round better service. This session will give you the tools you need to provide the best support possible to your customers.

Gilles Bell
Gilles Bell
Account Manager - Administrate

Gilles Bell from Administrate's Account Management team gives you a glimpse of how Administrate's training management system can work for larger training organisations.

10:50am - 11:10am

Gilles Bell
Gilles Bell
Account Manager - Administrate

In this talk, Gilles Bell will give a brief demonstration of how to create SCORM content using Elucidat, followed by a more in-depth look at how that content fits Administrate and how to make the most of it in your eLearning offering.

Jesse Vernon
Jesse Vernon
Account Executive - Administrate

Get a demonstration of Administrate's reporting system for a chance to see the full functionality and how it can help make your reporting a breeze.

Terry Woods
Terry Woods
Account Manager - Administrate

Join us for a live demo of our communications triggers with Administrate Account Manager Terry Woods. From sending reports in an instant to making sure your students are always kept in the loop, communications triggers are a huge time-saver for Administrate's customers!

Siobhain Murdoch
Siobhain Murdoch
Account Manager - Administrate

Do you know if your students are struggling with course content? Are there particular questions in your tests which are tripping students up? Do you monitor how well your students are performing in your courses besides the linear pass/fail? If not, then it's time to start using Score Templates to track students overall academic performance.

2:55pm - 3:15pm

Mark Mullen
Mark Mullen
Account Executive - Administrate

In this session, Mark will share some insights on how training companies can use Administrate’s message centre and marketing campaign features in their daily processes. At the end of the session, you’ll be able to:

- Know the basics of the message centre, such as how it’s enquiry & submission sections work.
- Create and track landing forms through Administrate.
- Create targeted marketing campaigns and track ROI.
- Track email opens, clicks, and bounces through the MailChimp integration.

If you’re looking to speak to a member of the Administrate team on a one-to-one basis, then you can email us in advance to book a slot!

Sessions will also be available to book in person at LITE, and slots are available across both days of the event!

Buy LITE 2018 Tickets!

LITE 2018 tickets are available to buy now! Pick up a ticket for only £125.

LITE 2018 Venue

LITE 2018 will take place in CodeBase, the UK’s largest start-up incubator, which is home to over 100 of the country’s best technology companies, including Administrate!

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